Products
Contact center performance system.
SwiftDesk
Customer support and knowledge bases.
SpecFuse
Product planning and project management.
Services
Custom
Web Applications
We can create a brand web application just for you.
Legacy
Application Support
We can bring your web application into the future.
AWS
Migration
We can help you step up to the AWS cloud.
Skills
About Us
Blog
Featured Article
Uplook is now SwiftDesk
Read Now
News
15 Feb 2020
Uplook is now SwiftDesk
As we expanded from just knowledge bases to complete help desk & customer support software, the Uplook name was no longer the right fit. Introducing SwiftDesk.
News
27 Dec 2019
New blog for SwiftDesk
SwiftDesk now has an official blog for updates, tips and best practices. It has been built on the new SwiftDesk blogging platform coming soon.
News
01 Dec 2019
Uplook Customer Service Software
Uplook has expanded from knowledge base software to complete customer service software. Now it offers a lot more to enhance your customer service.
News
27 Sep 2019
We're making Uplook for knowledge management
We're making a new product for public and internal knowledge bases. We've called it Uplook.
Thoughts
18 Jul 2019
When to write software specifications
Locking in detailed software specifications too early in your project can be detrimental to the product and not in the best interests of the user.
Thoughts
18 Jul 2019
Saving features for a rainy day
At 4thPortal, when the next feature request in the queue is not looking too exciting, we take a break and work on a rainy day feature.
Thoughts
18 Jul 2019
Know which problems your software is solving
When you are working on a software development project, it is crucial to have a clear vision for why that software is being built.
Thoughts
04 Jul 2019
Cross-pollination in software development
Working on multiple products, or at least having a side project, can be much more beneficial than distracting.
News
04 Jul 2019
Building SpecFuse for software project management
We wanted an application to help us accelerate and manage projects to build amazing software. So we made SpecFuse.
News
04 Jul 2019
We are 4thPortal
Baylis IO has rebranded to 4thPortal. Now we are not just building SpecFuse, but multiple applications for business improvement.
